For SaaS Founders & Customer Success

Turn cancellation feedback into retention insights

CancelSense ingests your exit survey data, uses AI to categorize cancellation reasons, and surfaces actionable patterns so you can stop churn before it starts.

Start Analyzing – $19/mo

No credit card required for 7-day trial. Cancel anytime.

CSV & API ingestionAI categorizationRetention dashboardsStripe & Paddle syncTeam sharing

Pro Plan

$19

/month · billed monthly

  • Unlimited survey responses
  • AI-powered reason categorization
  • Retention insight dashboard
  • CSV upload + REST API
  • Stripe, Paddle & Chargebee sync
  • Email digest reports
  • Priority support
Get Started

Frequently Asked Questions

How does CancelSense ingest my survey data?

Upload a CSV export from any survey tool or push responses directly via our REST API. We support Typeform, Google Forms, and custom webhooks out of the box.

What subscription platforms do you integrate with?

CancelSense connects to Stripe, Paddle, and Chargebee to automatically pull cancellation events and match them with survey responses for richer context.

Can I cancel my subscription at any time?

Yes. There are no long-term contracts. Cancel from your account dashboard and you won't be charged again. Your data remains accessible until the end of your billing period.